Shipping

Free Shipping On All USA Orders

Every USA order ships Free via USPS or UPS. There is no minimum purchase required.

We strive to process and ship all in-stock orders on the same business day if they are received before 1 PM EST. Orders received after 1 PM EST will ship the next business day.

USA orders have an average transit time of 2-5 business days.
(Notice: The USPS continues to have extended delays on shipments to some locations. When possible, we will ship via UPS in an attempt to prevent any prolonged delay.)

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number. The tracking number should be active within 24 hours.

International Shipments

All international shipments are sent via DHL and shipping charges will be calculated automatically at checkout.

Any and All Customs, Duties, Taxes, Tariffs and other fees imposed before, during or after shipment are the sole responsibility of the customer. FIDOGENX™ will not reimburse any fees assessed on international customers from the purchase of our product.

It is the responsibility of our international customers to know and follow their nation's importation laws. FIDOGENX™ is not responsible for any shipment seized by customs. Seized shipments and any and all associated fees are non-refundable. FIDOGENX™ will not send a free replacement order for seized shipments.

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